Dr. Shaler’s no-nonsense insights and plain truths about how to ‘play nicely together in the company sandbox’ encourage you to speak up confidently and teach people how to treat you!

The organization that has ‘excellent’ relations with its people will produce 40% more profits than those who don’t . . . I strongly recommend you read this book—and apply it—to your business. Your bottom-line will thank you!
Allan S. Boress, CPA, CFE
Creator of The ‘I HATE Selling’ Program

Wrestling Rhinos will help you overcome both cultural and personal denials, contradictions and avoidance in order to master those difficult-to-handle situations. I will recommend it to all of our readers—women leaders who have had to work harder than most to learn these principles.
Pat Lynch, Founder and Editor in Chief
WomensRadio and WomensCalendar

Dr. Shaler has put together a wonderful ‘tutorial’ for all supervisors, managers and ‘wannabe’ managers in today’s workforce. What impressed me most about the book . . . was how very relevant all of Shaler's teachings are outside the workplace.
David M. Brudney, ISHC
Hospitality Marketing Consultants

Dr. Shaler is a master of the art of effective communication . . . Wrestling Rhinos could very well become one of the most valuable books in your library.
Michael Angier, President
Success Networks International

Rhoberta has done a masterful job of identifying the core issues that impact productivity, and applying a framework for positive change. Her creativity knows no bounds, and can have an immediate impact on your success!
Mark LeBlanc, Owner
Small Business Success

As a trainer for the mortgage industry, I find there is even MORE conflict when money is involved. I especially recommend studying the key sentences and phrases that are essential to begin the conflict resolution process. This book needs to be one of the top reference books in your library.
Karen Deis, President
Foundation Marketing, Inc.

“After 40 years as a President and/or CEO of a number of companies, one thing about business has become abundantly clear -- no matter how good a service or product is, a business only succeeds because of the people in it and by their ability to manage conflict. If you want your business to be successful, then this book is a must read. “
Lance Shaler, Sci-Com Data Services Ltd., President
(No relation to the author)

“Today’s fast paced business climate often encourages quick, incomplete, and mostly misunderstood communication. Dr. Shaler prescribes the antidote. This book touches the heart and gets to the “heart” of effective business communication in a way that builds trust, minimizes conflict, and provides a common sense approach for transforming your business relationships.”
Jim O’Donnell, President,
www.JaguarConsulting.com

“Rhoberta Shaler's book is your personal coach, guiding you in all the right, productive directions with people. She is a master of negotiating results with, as she puts it, "the person under that behavior who wants to be understood."
Mimi Donaldson, Co-author,
Negotiating for Dummies.

"An instant classic! Dr. Shaler has delivered the only book that actually demonstrates how improving your people skills can lead to increased profits. Her sharp style and savvy examples clearly communicate how to turn this chronic problem into a powerful opportunity. Finally - a conflict management approach that's not as painful as the problem it attempts to solve! It may be a jungle out there, but with this fun-to-read guide you'll go from sticky situation to successful safari in no time. “Wrestling Rhinos” is THE competitive edge for the 21st century. This year's must-read business title!"
Sterling Valentine, Marketing Expert
TurbochargeYourMarketing.com

BEST DEAL: Get BOTH - for $29.95 (+s/h) so you can start reading NOW, and have a desk copy for reference later. (and yes, you get the ebook bonuses too.)

To place an order by Phone:

760.735.8686
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All purchases at Optimize! Institute are backed with our 100% Satisfaction Guarantee.

If you are not fully satisified with any purchase, for any reason, simply return it to us for a full refund. It's that simple.

This book is needed in every business library. Rhoberta Shaler has distilled for you a wealth of specific recommendations to take the anxiety and intimidation out of your workdays. Conflict ill always exist but those who can manage it well become masters of it, not victims.

Jim Cathcart, Author of ‘Relationship Selling’
& ‘The Acorn Principle™’

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Is there someone in your office who wants to:

• take all the credit?
• control the resources?
• keep you on edge?
• threaten for no reason?
• knock your ideas?
• snort & stomp just for the sake of it?

These are "rhino" traits.

Dr. Shaler's entertaining and easy to read style presents the "tough stuff" in everyday contexts, offering effective insights, skills and strategies to handle the kinds of conflict that we all face, at work and at home.

Breathe easier. Enjoy going to work again!

You can improve your skills in:

• communication
• conflict management
• anger management
• negotiation

We can't guarantee this 300-page book will get rid of any grey hair you've grown so far, but what you learn from it may keep you from getting more!

Learning to deal effectively with conflict - over and covert - is a key ingredient in operating a successful, prosperous and productive organization.

Conflict comes in many forms, and is the most often
"not-talked-about" issues in a large majority of offices.

It is ALSO one of the largest contributors to turnover,
customer dissatisfaction, employee absences/illness,
and poor performance.

Can you afford to let conflict - something that can be solved with the right skills - continue to impact your bottom line?

Dr. Shaler has trained 1000's of people across North America, and abroad, in how to get along. Teaching people to "play nicely together in the corporate sandbox" comes easily to this warm, entertaining, approachable and highly experienced speaker and trainer.

You can learn more about Dr. Shaler's work and the programs & products she offers by visiting her corporate site: www.OptimizeInstitute.com

Dr. Shaler is available for Keynote presentations, in-house training and facilitation, book signings and conference workshops.

Contact us today.
Take your rhinos by the horns and
CONQUER YOUR CONFLICT.

Optimize! Institute
525-42 W. El Norte Pkwy,
Escondido, CA 92026
760.735.8686