Archive for the ‘Conflict Management Strategies’ Category

Confrontation is also not a Four-Letter Word.

Posted on February 10th, 2010, by DrShaler

Confrontation? Yikes! If that strikes fear

I don’t care what you intend. I care about how it affects me!

Posted on February 9th, 2010, by DrShaler

Do you know how harassment complaints are supposed to be handled? Get this important piece of information now. Read on….

Tags: aggression, Conflict Management Skills, harassment, human resources, strategies, tension, workplace relationships

What is harassment? Are you being harassed?

Posted on February 4th, 2010, by DrShaler

You need to know what harassment is and whether or not you are being harassed. Here are some quick ideas for spotting this troublesome…and inappropriate…behavior. Read on…

Tags: aggression, difficult people, harassment, human resources, tension, workplace relationships

Are you enabling a passive-aggressive person?

Posted on December 16th, 2009, by DrShaler

The second post on managing passive-aggressive co-workers. It is imperative to have the strategies you need to manage these absolutely infuriating folks at work. Read on…

Tags: Communication Skills, difficult people, passive-aggression, passivity, strategies, tension, workplace relationships

Working with the poster child for passive-aggression?

Posted on December 2nd, 2009, by DrShaler

Do you know what passive-aggression is, how to recognize it and what to do about it? This is the first installment in a

Tags: aggression, Communication Skills, difficult people, passive-aggression, passivity, workplace relationships

Oh, no! He’s doing it AGAIN!

Posted on November 16th, 2009, by DrShaler

How much do you put up with at work from your employees? Do you know how to up the ante or pull the plug? Here’s an example that might help….read more.

Tags: accountability, consequences, difficult people, firing, hiring, human resources, responsibility, tension, workplace relationships

Be kindly direct!

Posted on November 9th, 2009, by DrShaler

(C) Rhoberta Shaler, PhD www.Rhoberta.com I just want to scream but, the office isn’t the place for that. Here’s the question I was just asked: “And that file I need would be where?” What am amazingly passive way to be! If you want me to get the file for you, ask me to get the [...]

Tags: Anger Mangement Skills, Communication Skills, passivity, questions, tension, workplace relationships

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